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Legal

Privacy policy

This policy explains how account and service data is protected across the SRVIA website and customer portal.

1. Data use

Information is used to operate your account, fulfil orders, maintain technical security and provide support.

2. Sessions and security

Session cookies support authentication and account security. Sensitive access is limited by permissions and audit records.

3. Retention

Data is retained for the service relationship and legal periods, then securely deleted or anonymised.