1. Scope
This policy applies to hosting, domains, servers and digital add-ons.
2. Digital services
Withdrawal for activated services is subject to applicable law. Refund requests for unactivated services can be reviewed by support.
3. Domains
Registrations and transfers confirmed by the registrar are generally non-refundable.
4. Refund process
Eligible requests are reviewed and resolved through the original payment method.
5. Contact
Contact support@srvia.com or use the customer portal.